• Jessica

Your First Visit

Updated: Feb 28, 2019

Come in, take a seat.

Whether you're a seasoned attendee of the chiropodist or just contemplating your first appointment, it can be a bit nerve wracking meeting a new healthcare professional. So, I thought I would walk you through a first time appointment, to explain what it's all about.

Generally, you will have to take a seat in the waiting room when you arrive. I try to be as punctual as possible with appointments, but if I am running late please understand that it is because I need to spend some extra time with somebody, and I would do the same for you. Once I call you in, I will set you up with a footbath (if you want!) and we will sit and talk through the new patient assessment. This will include taking generic contact details, as well as things like medical history and a list of medications (please bring a list of these with you if you can). Sometimes it can seem like my questions are irrelevant, especially if you 'just want your toenails cut'. But, there are so many medical conditions and medications which can impact on your feet and my treatment that I do need to ask them. I will need your consent for treatment too.

Once all the admin is complete, I'll ask you to sit on the treatment couch so I can examine your feet. I may want to see you standing and walking too, depending on the problem. I will assess your circulation and neurological status, especially if you are diabetic, and talk through a treatment plan. It may be that we can sort out your issue on the day, or it may take a few visits or perhaps continual visits to manage your feet. If for any reason I cannot help you, I will do my best to signpost you to other services and only charge a nominal fee for the appointment time and advice given. If necessary, I will write a letter to explain my assessment to a GP.

Your actual treatment will vary depending on your needs, but will all be carried out as gently and thoroughly as possible. Always remember, these are YOUR feet so if you want something done a certain way do let me know. It can sometimes take a couple of visits to really get to know your feet, what works for them and what doesn't. We will end your first treatment with a foot and leg massage to really make you feel like you're walking on air!

If you know you will be coming back, it is helpful to book the next appointment as you leave, to allow me to plan my time effectively. At this point you can take advantage of the full range of appointments on offer in my Treatment List.

I hope this has been helpful and answered a few questions, and if you want to go ahead with an appointment, please call/email/text me.


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